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anaplan

17 hours ago

Customer Success Business Partner (EPM / Enterprise Planning)

Onsite · Singapore Singapore

swift customer success

greenhouse

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AI TL;DR

You will manage relationships with enterprise customers to maximize their ROI on Anaplan's platform. This role involves strategic advising and driving customer success initiatives in Singapore.

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Clear role · 80/100 against the market band on this page.

Interview prep for this job

  1. What would you ship in the first month as Customer Success Business Partner (EPM / Enterprise Planning) at anaplan?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

You will manage relationships with enterprise customers to maximize their ROI on Anaplan's platform. This role involves strategic advising and driving customer success initiatives in Singapore.

Details

  • Singapore, work from office
  • 8+ years of experience in customer facing roles
  • Skills: customer success, presales, management consulting, FP&A, Supply Chain Planning, Enterprise Performance Management (EPM)

The work

  • Manage a portfolio of enterprise customers to maximize ROI
  • Lead Executive Business Reviews and advise on governance structures
  • Drive measurable business outcomes and monitor platform usage
  • Identify platform expansion opportunities and collaborate with Sales