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anaplan

17 hours ago

Customer Success Business Partner

Onsite · Mumbai, India Mumbai, India

swift customer success

greenhouse

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AI TL;DR

Join Anaplan's Customer Success team in Mumbai to help enterprise customers maximize their ROI on our platform. You'll act as a strategic advisor, driving customer engagement and value realization.

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  1. What would you ship in the first month as Customer Success Business Partner at anaplan?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

Join Anaplan's Customer Success team in Mumbai to help enterprise customers maximize their ROI on our platform. You'll act as a strategic advisor, driving customer engagement and value realization.

Details

  • Mumbai, work from office
  • 8+ years of experience in customer-facing roles
  • Skills: swift

The work

  • Manage a portfolio of enterprise customers to maximize ROI
  • Nurture relationships with C-suite executives and senior stakeholders
  • Drive measurable ROI and business outcomes from Anaplan investments
  • Identify and drive platform expansion opportunities across key business functions