Director Customer Experience (CX) (w/m/d)

Onsite Office Stuttgart

cxuiuxcustomer experieancedirector

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Job description

You will enhance customer experience strategies and lead a CX team in Stuttgart. Your role involves optimizing customer journeys and leveraging data analytics for insights.

Details

Stuttgart, work from office
Multiple years of experience in E-Commerce or Digital Marketing
Degree in Business, Business Informatics, or Digital Marketing

The work

Develop customer experience strategies for clients
Analyze and optimize the entire customer journey
Lead and inspire the CX team
Establish relevant CX metrics and derive data-based insights