Werkstudent Customer Service (m/w/d)

Remote Remote · Remote / Düsseldorf

arbeitnow

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Job description

Join our Customer Service team to assist customers in achieving their financial goals. You'll work in a supportive environment, collaborating with colleagues and contributing your ideas.

Details

Remote or Düsseldorf
Must be an enrolled student
Very good German language skills required

The work

Assist customers with their financing needs and ensure a great service experience
Respond to inquiries and complaints via phone and in writing
Contribute to the development of service processes and suggest improvements
Act as the voice of the customer, collaborating with internal teams