Senior Solutions Analyst

Onsite Bangalore

customer operations

greenhouse

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Job description

Join Amtech's Professional Services team in Bangalore to support customer operations and enhance service delivery. You'll create detailed service estimates and documentation while leveraging AI tools to improve processes.

Details

Bangalore, work from office
Experience in the paper packing industry preferred
Skills in Microsoft Office, Salesforce, and AI concepts

The work

Collaborate with Services Engagement Lead to document customer requirements and project scope
Create Service Request and Statement of Work documents using AI
Maintain and improve GPT system prompts for team capabilities
Process requests within defined timeframes and manage change requests