Implementation Manager

Remote Remote · Remote - US

professional services

greenhouse

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Job description

You will lead the implementation of Amwell's telehealth platform for enterprise customers. This role involves managing projects from kickoff to launch while building strong relationships with clients.

Details

Remote - US
3+ years of experience in SaaS implementations or project management
Proficiency with Microsoft Office and project management tools

The work

Lead multiple customer implementation projects from kickoff to production launch
Manage project scope, schedule, and customer expectations
Serve as the primary point of contact for customers during implementation
Translate customer business requirements into platform configurations