valon
Nov 24
Product Operations Senior Associate
Remote Remote · New York
sql
business operationsfulltime
ashby
Match & cover letter
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Job description
You will support the rollout of ValonOS to enterprise clients, ensuring a smooth user experience. This role involves collaborating with product managers and engineers to translate customer feedback into actionable insights.
Details
- New York, remote
- 2–4+ years in product operations or similar roles
- Skills: SQL
The work
- Act as the primary interface between customers and R&D
- Translate user behavior into structured insights for product requirements
- Investigate and resolve customer-reported issues
- Coordinate alpha testing and ensure readiness for product releases