Technical Account Manager

Remote

gtmfulltime

ashby

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Job description

You will support customers in deploying and maximizing the value of our AI security platform. This role involves technical support, customer advocacy, and training.

Details

Remote work
$124,000 - $161,000 salary
3+ years of experience in a customer-facing technical role
Bachelor’s degree in Computer Science, Information Security, or related field

The work

Guide customers through deployment and configuration
Serve as a technical point of contact for advanced support issues
Build strong relationships and identify opportunities for customer experience improvement
Deliver product training sessions and create technical resources