Customer Success Manager

Remote Remote · US Full-time

pythonpostgressqlawsdockerkubernetesgoazure customer experiencefulltime

ashby

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Job description

You will manage customer success for a portfolio of accounts while helping them grow and adopt our PostgreSQL platform. This role involves building relationships and collaborating with various teams to enhance customer experience.

Details

Fully remote, US-based
2+ years of experience in a B2B SaaS organization
Skills: Python, Postgres, SQL, AWS, Docker, Kubernetes, Go, Azure

The work

Own customer onboarding, adoption, retention, and advocacy
Analyze account health and create success plans
Build relationships with technical and business stakeholders
Collaborate with Sales, Product, Support, and Engineering teams