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tenex

Apr 21

Customer Engineering - EMEA

Hybrid · Remote-United Kingdom Remote-United Kingdom

awsazure emeafulltime

ashby

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AI TL;DR

Join a remote team as a Customer Engineer, blending technical expertise with customer success in cybersecurity. You'll support sales and onboarding while traveling to client sites up to 50% of the time.

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  1. What would you ship in the first month as Customer Engineering - EMEA at tenex?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

Join a remote team as a Customer Engineer, blending technical expertise with customer success in cybersecurity. You'll support sales and onboarding while traveling to client sites up to 50% of the time.

Details

  • Remote-United Kingdom
  • 5+ years in cybersecurity, with 5+ years in a customer-facing role
  • Up to 50% travel required
  • Skills: AWS, Azure

The work

  • Deliver technical expertise during pre-sales and conduct product demonstrations
  • Collaborate with Customer Success managers to streamline onboarding of new clients
  • Support incident response planning and develop operational tools
  • Represent TENEX at industry events and create educational content