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sierra-studio

Aug 10

Customer Success Manager, Consumer Product Testing Platform

Remote Remote · Brazil (Remote)

staffing clients jobsfulltime

ashby

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Job description

You will manage client relationships for a consumer product testing platform, ensuring a smooth onboarding experience and ongoing support. This role focuses on maintaining client satisfaction and driving product adoption.

Details

  • Remote (Brazil)
  • $2,000–$5,000 USD/month, depending on experience
  • Experience in customer-facing roles preferred

The work

  • Deliver an exceptional onboarding experience for new clients
  • Maintain regular check-ins to keep client relationships strong
  • Guide clients through software migrations with minimal disruption
  • Report weekly on account health and expansion opportunities