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sewer-ai

11 days ago

Manager, Implementation & Professional Services

Remote

go engineeringfulltime

ashby

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Job description

You will manage the Professional Services team to improve implementation processes and customer outcomes. This role involves overseeing project execution and developing scalable systems for service delivery.

Details

  • Remote work
  • 5+ years in a technical customer-facing role
  • 2+ years of people management experience
  • Skills: Go

The work

  • Manage and develop the Professional Services team
  • Oversee customer implementation projects from kickoff to go-live
  • Create and improve repeatable playbooks and delivery workflows
  • Guide technical discovery and solution design for customer deployments