Siena - Platform Experience Engineer

Remote

javascripttypescriptreactnodesql engineeringfulltime

ashby

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Job description

You will solve complex customer issues and improve the product at Siena. This role involves direct customer interaction and building automation to prevent future problems.

Details

Remote work
Salary not specified
Skills: JavaScript, TypeScript, React, Node.js, SQL

The work

Own and resolve complex customer problems end to end
Debug agents and prompts to ensure correct functionality
Build automation to prevent recurring issues
Provide structured feedback to improve the product based on customer interactions