Senior Customer Success Manager

Remote Remote · London Office

customer experiencefulltime

ashby

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Job description

You will manage enterprise accounts and enhance customer satisfaction at Signal AI in London. This role involves driving client success and identifying growth opportunities through collaboration with various teams.

Details

London, remote work available
Experience in enterprise B2B Customer Success
Background in subscription-based or SaaS business models preferred

The work

Drive adoption of Signal AI by aligning solutions with customer goals
Build and execute client plans while monitoring progress
Contribute to commercial targets through renewals and upsells
Ensure customer configurations align with best practices