Community Specialist II – Technical & Knowledge

Remote Remote · Canada Wide - Excluding Quebec

javascript customer experiencefulltime

ashby

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Job description

Join Safe Software as a Community Specialist II to support the technical aspects of our FME Community. You'll create educational content and manage community engagement initiatives while working remotely across Canada, excluding Quebec.

Details

Remote work across Canada (excluding Quebec)
3+ years of experience in technical content creation or community management
Skills in JavaScript, CRM tools, and community platforms

The work

Write technical content like tutorials and KB articles
Support community automations and workflows
Monitor community health and report on trends
Participate in community events and programs