Telephony/VOIP Engineer - Remote

Remote

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ashby

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Job description

Join a remote team as a Telephony Engineer to enhance telephony integrations and support enterprise clients. Your work will focus on improving call quality and customer experience.

Details

Remote work
$6000–$7500 USD/Month, based on experience
5+ years of experience
Full-Time or Part-Time 1099 Contractor

The work

Manage complex SIP integrations with various CCaaS/CPaaS platforms
Investigate and debug call failures using PCAP analysis and SIP traces
Act as the primary technical point of contact for enterprise clients post-onboarding
Translate customer feedback into actionable product improvements