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ramp

Aug 10

Customer Activation Manager | Scaled

Remote Remote · New York, NY (HQ)

salesfulltime

ashby

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Job description

You will manage the onboarding and growth of Ramp's self-service customers in a remote role. This position involves driving customer activation and retention through effective project management and communication.

Details

  • Remote work
  • Minimum 3 years of experience in sales, customer success, or product operations in a B2B organization

The work

  • Drive efficient onboarding of new Ramp customers at scale
  • Directly manage micro-SMB and SMB accounts to ensure onboarding in 60 days
  • Support implementation, follow-up, and proactive outreach
  • Partner with the Product team to address customer feedback