Strategic CSM

Remote Remote · New York

sqlgo revenuefulltime

ashby

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Job description

You will manage strategic accounts and ensure successful implementation of our data platform for eCommerce brands. This role involves building executive relationships and driving adoption of new capabilities.

Details

Remote work
3-5+ years in Customer Success at a B2B SaaS company
Skills: SQL, Go

The work

Own a portfolio of strategic accounts from onboarding to renewal
Run implementation projects with multiple stakeholders
Build executive-level relationships and conduct QBRs
Drive adoption of new capabilities and lead AI conversations