Senior Partner Solutions Engineer

Remote Remote · Remote - US

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Job description

You will manage the technical onboarding and support for partners using ProRata's AI-powered answer engine. This role involves ensuring successful launches and optimizing partner configurations for the best user experience.

Details

Remote - US
Must have technical fluency and partner-facing communication skills
East Coast or Central hours preferred

The work

Own end-to-end technical onboarding for new partners
Serve as first responder for partner-reported issues
Evaluate and optimize AI answer quality for partners
Document partner configurations and troubleshooting procedures