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altruist

18 days ago

Advisor Support Manager

Onsite Dallas, TX

customer success

greenhouse

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Job description

You will manage day-to-day service relationships with key RIA firms in Dallas. This role focuses on building strong advisor relationships and ensuring a positive advisor experience.

Details

  • Dallas, TX, in-office role
  • Experience in customer success or related field

The work

  • Serve as the central partner for ongoing support and operational needs of strategic RIA firms
  • Develop a deep understanding of each firm's business and guide them in leveraging Altruist
  • Create clarity around complex issues and align partners across various teams
  • Communicate clearly and confidently across different channels