Founding Customer Success Manager

Remote Remote · San Carlos, California, USA

enterprisefulltime

ashby

Match & cover letter

Create a profile to see your match and get a cover letter for this role.

Create profile and match

Job description

You will establish and manage customer success strategies for OpenArt's enterprise clients. This role involves both pre-sales and post-sales responsibilities to enhance customer experience and drive revenue growth.

Details

San Carlos, California, USA, remote work available
$120K - $160K base salary, offers equity and bonus
Experience in Customer Success or Account Management required

The work

Own post-sale customer success: onboarding, adoption, renewals, and expansion
Assist with pre-sale engagement with key customers
Help customers integrate OpenArt into their creative workflows
Track usage and customer signals to enhance platform value