Enterprise Technical Support Engineer

Remote Remote · San Francisco, California

pythonjavascripttypescriptjava customer experiencefulltime

ashby

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Job description

You will provide technical support to enterprise customers while collaborating with engineering teams. This role is based in San Francisco and requires in-office work on designated days.

Details

San Francisco, remote work available
$160,000 - $185,000 per year
10+ years of experience
Skills: Python, JavaScript, TypeScript, Java

The work

Provide white-glove support to enterprise customers
Lead troubleshooting and resolution of technical issues
Build and maintain relationships with customers
Create and refine support processes for efficiency