Senior Customer Support Engineer

Remote Remote · Australia Remote

pythonsqlawsdockerkuberneteskafkadjango customer successfulltime

ashby

Match & cover letter

Create a profile to see your match and get a cover letter for this role.

Create profile and match

Job description

You will support customers by resolving technical issues and enhancing their experience with our products. This role requires strong technical skills and the ability to build relationships with clients.

Details

Australia Remote
Full-time position
Skills required: Python, SQL, AWS, Docker, Kubernetes, Kafka, Django

The work

Diagnose and resolve technical issues across installations and configurations
Participate in architecture reviews and planning sessions with customers
Manage the full post-sale technical lifecycle including onboarding and upgrades
Surface customer feedback to improve product and processes