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listenlabs

Jul 08

Engagement Manager

Onsite New York, NY

revenuefulltime

ashby

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Job description

You will manage customer relationships and ensure successful adoption of our AI-powered research platform. This role is based in New York and requires strong communication and organizational skills.

Details

  • New York, in-office 5 days/week
  • 4-8 years of professional experience

The work

  • Manage onboarding, adoption, retention, and growth for key accounts
  • Serve as the primary contact for customer inquiries
  • Identify expansion and renewal opportunities with sales
  • Collect customer feedback to inform product development