Senior Customer Success Manager - Mid-Market, TX

Remote

revenuefulltime

ashby

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Job description

You will manage partnerships with mid-sized school districts in Texas to enhance teacher and student experiences. This role involves driving customer adoption and overseeing onboarding and renewal processes.

Details

Remote work
3 - 7 years of experience in SaaS, ideally in EdTech
Willingness to travel within Texas (30%)

The work

Manage a portfolio of 50-75 mid-market districts
Drive product adoption through training and support materials
Identify at-risk accounts and execute intervention strategies
Build relationships with district executive leadership