Product Specialist

Remote Remote · Hybrid - Draper UT

go go to marketfulltime

ashby

Match & cover letter

Create a profile to see your match and get a cover letter for this role.

Create profile and match

Job description

You will support Jump's customer service by assisting financial advisors with their inquiries. This role involves managing customer issues and educating users on Jump's features.

Details

Draper, UT, Hybrid - 4 days in office, 1 day remote
$65,000-$80,000 salary and equity
1-5 years of professional experience preferred, college degree required
Must be a resident of the United States

The work

Manage the Jump Help Desk and respond to customer requests
Debug and resolve customer issues over Zoom calls
Educate users on Jump's features and track customer feedback
Help establish Jump as a trusted leader in the industry