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infinitus

Sep 02

Customer Success Manager

Remote

customer successfulltime

ashby

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Job description

You will manage enterprise accounts and ensure customer success in a remote role. This position involves driving growth and collaboration across various teams.

Details

  • Remote work available
  • 5+ years of experience in customer success or related fields
  • Experience with CRM/CS tools

The work

  • Own enterprise accounts from onboarding to renewal
  • Conduct regular check-ins and monitor customer health
  • Identify growth opportunities and partner with Sales
  • Collaborate with cross-functional teams to resolve issues