Product Operations Analyst - MoneyLion

Remote Remote · MYS - Kuala Lumpur

sql product & portfoliofulltime

ashby

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Job description

Join a multicultural team in Kuala Lumpur as a Product Operations Analyst, bridging customer operations and product development. You'll analyze data and improve processes to enhance user experience at MoneyLion.

Details

Kuala Lumpur, remote work available
2–4 years of experience in Product Operations or similar role
Basic proficiency in SQL required

The work

Investigate and manage customer-reported issues and product escalations
Identify key issues from user feedback and work with Product teams for enhancements
Use operational data and SQL to monitor issue trends and identify insights
Establish processes to analyze and identify root causes of system issues