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gradient-labs

Sep 01

Staff AI Engineer

Remote Remote · London Office

go technologyfulltime

ashby

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Job description

Join a team focused on building AI agents for customer operations in financial services. You'll work on real-world problems, creating solutions that enhance customer support and back-office efficiency.

Details

  • London, hybrid working with 2 days in office
  • Salary open for discussion, includes equity
  • Professional software engineering experience required
  • Experience with Machine Learning, NLP, or applied AI is essential

The work

  • Build and operate AI agents in production, ensuring reliability and observability
  • Translate ambiguous business problems into scoped, shippable projects
  • Create and maintain evaluation infrastructure for agent performance
  • Enhance agent skills through data analysis and iterative improvements