Strategic Account Manager

Remote Remote · Remote (US)

customer successfulltime

ashby

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Job description

Join a remote team focused on customer success in workforce technology. You'll guide clients through complex implementations and help them achieve their workforce goals.

Details

Remote (US)
Full-time position
Significant experience in strategic customer success or related fields required

The work

Lead end-to-end implementation of workforce technology solutions
Build relationships with executive sponsors and stakeholders
Communicate customer needs to Product and Engineering teams
Guide customers through launch planning and ongoing optimization