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fiddler-ai

Sep 03

Solutions Architect, Customer Success - US (Remote)

Remote · US - Remote

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ashby

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AI TL;DR

You will help customers achieve success with AI observability solutions while working remotely. This role involves technical guidance and building strong relationships with clients to ensure they derive value from Fiddler's platform.

AI match

Clear role · 80/100 against the market band on this page.

Interview prep for this job

  1. What would you ship in the first month as Solutions Architect, Customer Success - US (Remote) at fiddler-ai?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

You will help customers achieve success with AI observability solutions while working remotely. This role involves technical guidance and building strong relationships with clients to ensure they derive value from Fiddler's platform.

Details

  • Remote work in the US
  • Salary $160,000-$200,000 + equity
  • 5-7+ years of experience
  • 2+ years of hands-on experience with ML models

The work

  • Drive successful onboarding experiences for customers
  • Build strong relationships with data science and ML engineering teams
  • Lead ongoing technical engagements and ensure customer feedback influences product roadmap
  • Write custom integration code to connect Fiddler to customer data ecosystems