Solutions Architect, Customer Success - US (Remote)

Remote Remote · US - Remote

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Job description

You will help customers achieve success with AI observability solutions while working remotely. This role involves technical guidance and building strong relationships with clients to ensure they derive value from Fiddler's platform.

Details

Remote work in the US
Salary $160,000-$200,000 + equity
5-7+ years of experience
2+ years of hands-on experience with ML models

The work

Drive successful onboarding experiences for customers
Build strong relationships with data science and ML engineering teams
Lead ongoing technical engagements and ensure customer feedback influences product roadmap
Write custom integration code to connect Fiddler to customer data ecosystems