fable
Apr 30
Technical Account Manager
Remote
gtmfulltime
ashby
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Job description
You will manage technical relationships with customers to ensure successful onboarding and adoption of Fable's platform. This role involves driving value realization and acting as a liaison between customers and product teams.
Details
- Remote work
- 3–5 years of customer-facing technical roles in a SaaS environment
- Experience in cybersecurity, risk management, or compliance domains
The work
- Lead onboarding and implementation processes for customers
- Conduct regular health checks and deliver tailored training sessions
- Serve as the primary technical contact and manage support tickets
- Build business-case analyses to demonstrate realized value