IT Manager

Remote Remote · Philippines

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ashby

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Job description

You will lead the IT function for a remote team, ensuring high standards in technology operations. This role involves team management, client engagement, and strategic oversight of IT processes.

Details

Philippines, 100% Remote
$1,800-$2,000 USD/month
4+ years of experience in IT support/operations, with at least 1-2 years in a leadership role

The work

Manage and develop the IT team and set performance goals
Oversee helpdesk operations and ensure SLA compliance
Own the device lifecycle strategy from procurement to retirement
Engage with clients at a leadership level to ensure satisfaction