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clinicallyai

21 days ago

Customer Support Specialist

Remote Remote · San Diego, CA

azure customer supportfulltime

ashby

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Job description

Join Clinically AI as a Customer Support Specialist, where you'll assist healthcare providers using our AI-driven platform. This remote role involves troubleshooting, educating users, and enhancing customer experience.

Details

  • San Diego, CA, remote work
  • $75,000–$85,000 salary
  • 1–2 years of experience in a customer-facing role
  • Skills in Azure and AI tools

The work

  • Serve as the first point of contact for customer inquiries
  • Assist users with troubleshooting and product guidance
  • Educate customers on practical AI tool usage
  • Support IT admins with deployment and access issues