AI Tech Support

Onsite Lehi, Utah

javascriptsql customer supportfulltime

ashby

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Job description

You will provide technical support to customers using Broccoli's AI products in Lehi, Utah. This role involves troubleshooting issues and collaborating with engineering teams to enhance product quality.

Details

Lehi, Utah, in-office
3+ years of experience in technical support
Skills: SQL, JavaScript

The work

Resolve customer issues across product and technical support queues
Troubleshoot using logs and internal tools
Investigate issues related to AI agents and platform integrations
Communicate with customers about issues and resolutions