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broccoli

May 21

Implementation Manager

Remote Remote · Lehi, Utah

customer successfulltime

ashby

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Job description

You will manage the onboarding process for new customers at Broccoli, ensuring they successfully integrate AI into their operations. This role involves close collaboration with clients and internal teams to optimize their experience from day one.

Details

  • Lehi, Utah, remote work available
  • 3+ years in onboarding, customer success, or technical implementation

The work

  • Lead onboarding for new customers and set up AI agents
  • Customize prompt flows and voice logic for businesses
  • Train owners and office managers on best practices
  • Monitor early adoption and ensure accounts meet key milestones