Network Operation Center (NOC) Technician – Day Shift

Onsite Greater Chicago Area

vnocoperationsfull-time

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Job description

You will monitor servers and hardware to ensure applications run smoothly on Vail's telephony platform. This role involves troubleshooting errors in a 24/7 network operations center.

Details

Greater Chicago Area, on-site
Full-time position
Shift work with a 3-week rotation

The work

Provide system and network operations support in a 24/7 NOC
Troubleshoot detected errors in a carrier-grade hosting environment
Communicate issues to appropriate internal teams
Resolve issues or provide resources to teams for resolution