Amazon Connect and Agentic AI Specialist, Senior Principal Consultant

Onsite Austin, TX

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Job description

You will lead the design of AI-enabled capabilities in Amazon Connect contact center environments. This role involves collaborating with stakeholders to create practical AI solution architectures.

Details

Austin, TX, work from office
Full-time position
Skills required: AWS

The work

Lead the design of AI-enabled capabilities in Amazon Connect
Define use cases and assess data readiness
Create AI solution architectures
Recommend a roadmap across various capabilities