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tryriot

May 21

Customer Success Manager (CSM) Expansion Mid-Market - France

Onsite Paris

customer successpermanent

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Job description

You will support Mid-Market clients in maximizing the value of our cybersecurity products. Your role focuses on customer retention and identifying expansion opportunities within your portfolio.

Details

  • Paris, work from office
  • Permanent position
  • Experience with customer success management

The work

  • Manage a portfolio of ~120 Mid-Market customers
  • Drive retention and prevent churn
  • Identify upsell and cross-sell opportunities
  • Lead customer interactions and onboarding calls