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alphasenseindia

Aug 25

Order Processing Analyst

Onsite Pune

revenue operations

greenhouse

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Job description

Join AlphaSense as an Order Processing Analyst in Pune, where you'll manage sales contract processes and support customer inquiries. This role involves collaboration with various internal teams to ensure efficient order processing and customer satisfaction.

Details

  • Pune, work from office
  • Experience in customer support preferred
  • Proficient in Microsoft Office Suites, especially Excel
  • Salesforce or CRM tools experience is a plus

The work

  • Process new and renewal orders
  • Validate opportunity and contract information
  • Turn on client access and confirm opportunities
  • Resolve customer queries and concerns