Customer Service Representative III

Onsite Great Lakes, IL

customer service centerfull-time

lever

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Job description

You will assist Navy Sailors and their families by providing customer support in Great Lakes, IL. This role requires strong communication skills and the ability to resolve inquiries through various channels.

Details

Great Lakes, IL, on-site position
Eligible for Secret clearance
Full-time, 24/7/365 flexibility

The work

Act as the first step in support for Military Sailors and their families
Investigate and resolve customer inquiries via multiple communication channels
Utilize essential software applications for customer support
Enter supporting information accurately into systems and web forms