Customer Service Representative III

Onsite Norfolk, VA

customer service centerfull-time

lever

Match & cover letter

Create a profile to see your match and get a cover letter for this role.

Create profile and match

Job description

You will assist Navy Sailors and their families by providing customer support in Norfolk, VA. This role requires strong communication skills and the ability to resolve inquiries through various channels.

Details

Norfolk, VA, on-site position
Eligible for Secret clearance
Full-time, 24/7/365 flexibility

The work

Act as the first step in multi-tiered support for Military Sailors and their families
Investigate and resolve customer inquiries via phone, e-fax, email, and chat
Utilize various software applications and enter information accurately
Receive training on military programs to support customers