Customer Service Representative III

Onsite Little Creek, VA

customer service centerfull-time

lever

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Job description

You will assist Military Sailors and their families by providing customer support in Little Creek, VA. This role requires strong communication skills and the ability to resolve inquiries through various channels.

Details

Little Creek, VA, on-site position
$21.44/hr - $26.53/hr depending on benefit selection
Eligible for Secret clearance
Full-time, 24/7/365 flexibility

The work

Act as the first step in multi-tiered support for Military Sailors and their families
Investigate and resolve customer inquiries via phone, email, and chat
Utilize various software applications and enter information accurately
Receive training on military programs to support customers