Senior Customer Support Engineer

Onsite Thiruvananthapuram

customer successfull time

lever

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Job description

You will provide technical support to Propel customers in Thiruvananthapuram. This role involves troubleshooting issues and ensuring customer satisfaction.

Details

Thiruvananthapuram, work from office
Full-time position
Requires onsite attendance 4+ days per week

The work

Provide first-line support for customer issues
Troubleshoot complex issues on Propel and Salesforce platforms
Document solutions and customer interactions
Communicate effectively via email and video conferencing