Customer Success Manager

Onsite Bangalore

customer successoperationsfull-time

lever

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Job description

You will manage customer relationships and ensure their success with Kenko's services. This role involves working closely with various teams to drive customer outcomes and improve processes.

Details

Bengaluru, in-office
Full-time role
2+ years of experience in Customer Success or Account Management

The work

Own the long-term relationship and success of a portfolio of customers
Monitor customer health, adoption, engagement, and business outcomes
Identify churn risks and create proactive plans to address them
Translate customer feedback into actionable insights for Product and other teams