Associate Customer Experience Engineer

Onsite Pune, Maharashtra

sqljava associatecxfull time

lever

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Job description

You will manage customer issues and ensure high-quality resolutions. This role involves troubleshooting and collaborating with product and engineering teams in Pune.

Details

Pune, Maharashtra, work from office
1–3 years in technical product support
Skills: SQL, Java

The work

Own customer issues and drive them to resolution within SLA timelines
Investigate issues using SQL, logs, and API responses
Collaborate with Product and Engineering for deeper investigations
Build technical expertise in JDBC-based sources and integrations