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cloudinary

4 days ago

SVP, Customer Success & Professional Services

Onsite San Jose, CA

customer successfull-time

lever

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Job description

You will lead the Enterprise Customer Journey at Cloudinary in San Jose, CA. Your focus will be on maximizing customer value and driving retention and growth.

Details

  • San Jose, CA, work from office
  • Full-time position

The work

  • Own the strategy and execution of the enterprise customer journey
  • Lead a team of Customer Success Managers
  • Partner with various departments to enhance customer experiences
  • Drive retention, growth, and long-term loyalty