Deployment & Support Engineer

Onsite San Mateo

engineering

greenhouse

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Job description

You will install and support robotic systems at customer sites in San Mateo. This role involves troubleshooting and ensuring customer satisfaction with deployed systems.

Details

San Mateo, work from office
Experience in robotics, automation, or related technical field required
Willingness to travel to customer sites as required

The work

Lead and execute new robotic system deployments at customer sites
Provide timely customer support for deployed robotic systems remotely
Troubleshoot robot hardware, software, and system integration issues
Document deployment activities and maintain accurate records of support cases