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samsungsemiconductor

4 days ago

Manager, DRAM Customer Quality

Onsite San Jose, California, United States

memory q&r/tec

greenhouse

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Job description

You will manage customer quality for DRAM products at Samsung Semiconductor in San Jose. This role involves direct communication with customers and coordinating technical support to ensure product satisfaction.

Details

  • San Jose, California, onsite work with 20-30% travel
  • $163,000—$253,000 USD salary
  • 10+ years of experience required

The work

  • Coordinate failure analysis of advanced memory products with customers
  • Manage communications regarding quality requirements and performance reports
  • Document and track technical issues for customer responsiveness
  • Create a system to track customer quality requirements across teams